Privacy Policy

Effective Date: August 29, 2025

1. What Information We Collect

• Personal Details: Name, phone number, email, address, gender, date of birth.

• Health Information: Medical history (if shared), test types, and reports.

• Technical Data: IP address, browser type, device details, cookies.

• Payment Details: Transaction data (processed securely via third-party gateways).

• Location Data: Precise and/or approximate location, used to assign the nearest phlebotomist, schedule sample collection, and improve service accuracy.

2. How We Use Your Information

We collect and use your information to:

• Book and manage your appointments.

• Assign phlebotomists and process test samples.

• Deliver test reports and notifications.

• Improve our services and customer support.

• Provide location-based services such as nearest technician allocation.

3. Data Sharing

Your data may be shared with:

• NABL-accredited labs for test processing.

• Certified technicians for home sample collection.

• Payment service providers (only for transaction processing).

• Trusted third-party service providers (e.g., Google Maps APIs) for enabling location-based features.

We do not sell or rent your data to third parties for marketing purposes.

4. Data Protection

We use industry-standard measures such as encryption, firewalls, and access control to protect your information. All communications between users and our platform are secured using HTTPS.

5. Cookies & Tracking

We use cookies to:

• Improve website performance.

• Personalize your content and app/website experience.

• Track usage and analytics.

You may manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access and review your personal data.

• Request corrections or updates to your data.

• Delete your account and personal data (subject to legal and operational requirements).

To exercise your rights, please contact us at support@speeddiagno.com.

7. Children’s Privacy

Our services are intended for adults. Individuals under 18 must have parental or guardian consent to use our services.

8. Location Data Usage

• Location access is required to assign phlebotomists and provide accurate home sample collection.

• Location data is not shared with unauthorized third parties.

• If shared, it is only with trusted service providers strictly for service functionality.

• You can manage or revoke location permissions at any time through your device settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Please review this page periodically for the latest updates.